Each job that is sent to me is assigned one of four priority levels: Standard, Rush, Expedite, or Immediate. This is based on the deadline given to me by you, the client.
Standard Turnaround — 3 business days — $0.40/page
Rush Turnaround — 1-2 business days — $0.60/page
Expedited Turnaround — 12-24 hours — $0.80/page
Immediate Turnaround — within 12 hours — $0.90/page
Note: These rates are for transcripts of up to 25 lines per page. An additional charge may apply to transcripts of 26 lines per page and beyond.
Turnaround times refer to business days, Monday through Friday. Weekends and holidays are not included in turnaround times. Holidays that I am generally NOT available for proofreading are Thanksgiving Day and the day before, Christmas Eve, and Christmas Day. However, I do try to be flexible, so if you have a job that needs to be completed during a non-business day, please contact me ahead of time to make arrangements, and I will do my best to accommodate you!
As a general rule, please check my availability before sending me work. I try to avoid overbooking so that I can do my best work for each of my clients!
Jobs sent to me after 6:00 p.m. Eastern will count as being received the following morning. Please keep this in mind when there is a tight deadline, and make special arrangements with me in advance when possible.
Please understand that my rates are non-negotiable and are subject to adjustment at any time at my discretion. However, as your proofreader, I promise to give fair warning if and when I plan to make any changes.
Please read carefully the following terms and conditions. By sending work to me for proofing, you agree to abide by these terms as set forth.
Please contact me if you have any questions.
Important Notes and Instructions (please read carefully):
Please send only a single transcript for our first time working together, and please keep it under 200 pages.
I will proofread your job and return it by or before your deadline.
I will then send your invoice via email the same day that I return your job, and this initial invoice MUST be paid in full before I will accept any additional work from you.
The deadline for payment of this initial invoice is 7 calendar days from the date of issue. Please scroll down to read my policy on late payments.
Billing and Payment
Invoices are sent to clients via email twice per month: mid-month and at the end of the month. Full payment is due within 14 calendar days (or 7 calendar days for first-time clients, as described above).
My preferred method of payment is Google Pay, but I also accept bank-to-bank transfers, PayPal, and credit/debit cards. Checks are accepted on an individual basis and only from clients who have a documented and reliable payment history of at least six months. If you prefer a different method of payment, please discuss this with me before I start work on your job.
While I understand that you are very busy, that mistakes sometimes happen, and that unexpected events can sometimes occur, I kindly ask that you please make every effort to pay your invoices on time. Invoices that are not paid in full by the due date will be subject to a 2% late charge per 30-day period, compounded monthly, with the initial charge being applied on the first day the invoice is past due. To help you avoid a late charge, a reminder will be sent to you via email 7 days ahead of your due date. (For first-time clients who have a 7-day deadline on payment of their first invoice, a reminder will be sent via email 3 days ahead of the due date.)
New jobs will not be accepted from any client until any outstanding balances have been paid in full. NO EXCEPTIONS.
If you are consistently late with your payments, I may consider terminating our business relationship.
Transcripts That Are in Rough Condition:
Remember, my role as your proofreader is to be one last set of eyes that checks the final draft of your transcript for stray errors as a final step before you submit the job. Sending me a rough, unscoped, and unedited draft with many errors greatly increases the odds that I won’t catch them all, and we would both then fall short of our mutual goal of creating a transcript that is as close to perfect as it can get. I am happy to spend some extra time on anything you might be unsure about, and I do not charge extra for technical material or other types of “difficult” jobs, but please avoid sending rough drafts.
I reserve the right to send back or upcharge for any job that is clearly not a final, turn-in-ready draft that takes me a considerable amount of extra time to complete.
My upcharge fee for messy transcripts starts at $0.10/page above the base rate and may be higher depending on the condition of the transcript.
If you have any questions or concerns about these policies, feel free to contact me!
Introductory Discount for First-Time Clients
As a gesture of appreciation for trying my services, I will deduct 20% from the cost of your job, up to 50 pages. (Any remaining pages will be charged at the full base rate.)
Note: I do not accept any amount of “test” pages that are to be done at no charge.
If you refer me to another reporter who then hires me for a job, you will receive 10% off your next job! Your discount will be activated as soon as your friend completes their payment, and it will be good for 30 days. (Limited to once per calendar month.)